To start your return process CLICK HERE
If you are not 100% happy with your Evergreen purchase send it back to us! It must fulfil the following criteria:
In the unlikely event that you have received an item which has a manufacturing fault or is incorrect to the one you purchased, please contact us immediately and we will issue a full refund or exchange your item once it has been returned at no cost you. Faulty items will not be accepted after 30 days from receiving the item.
Please allow up to 3 business days for your order to dispatch unless the item is a pre order in which case there is a note on your invoice advising an expected dispatch time. See current Aus Post shipping times here.
Once your order is placed if you need to make a change we can only do so 9am - 5pm Mon to Fri, within the first our of the order being placed. There is no guarantee we can make a change. Please email firstname.lastname@example.org
If for any reason we cannot fulfil any or part of your order you will be refunded and the partial order will be sent.
* Sometimes SH*T goes wrong and it just might take a little longer. But we will always communicate with you and keep you in the loop.
** Discounts and discount codes are only applicable once per transaction. You cannot use a discount code in conjunction with any other offer.