BLACK FRIDAY FAQs

Do I need a discount code?

No discount codes needed! All items included in our Black Friday sale will be automatically discounted, so you can shop away without having to enter a code at checkout.

Is everything included in the Black Friday sale?

Not quite! Only selected styles are included in our Black Friday sale. You can find all the included pieces in our dedicated collections located on our website.

Can I use other discount codes during Black Friday?

No, additional discount codes cannot be used on Black Friday sale items. Only the advertised sale discounts apply to eligible products.

Can I return or exchange Black Friday purchases?

All Black Friday purchases are final sale, with one exception: items purchased from our $45 Denim Collection may be exchanged for a different size, subject to availability.

If your item arrives faulty, please contact our customer service team. Your rights under Australian Consumer Law still apply to all purchases, including sale items.

Will my order take longer to be dispatched?

We're expecting a busy Black Friday, so please allow up to 5 business days for your order to be dispatched.

Once your order is on its way, delivery timeframes will depend on Australia Post or CouriersPlease. We appreciate your patience while our team packs your goodies!

Can I change or cancel my order after placing it?

Once your order has been placed, it is considered final, and we cannot guarantee changes or cancellations.

If you need urgent assistance, please call our customer service team during business hours and we'll do our best to help.

Can I combine multiple orders to save on shipping?

Unfortunately not! Due to the high volume of Black Friday orders, we're unable to combine separate orders or refund additional shipping costs.

Will sold-out items be restocked?

Once they're gone, they're gone! Black Friday sale items won't be restocked, so if you've got your eye on something, we recommend getting in quick.

Can I shop the Black Friday sale in-store?

Yes! Both of our stores will have a small selection of Black Friday sale styles available.

However, for access to our full Black Friday collection, we recommend shopping online.

Can I use gift cards during the Black Friday sale?

Absolutely! Evergreen Clothing gift cards are welcome during our Black Friday sale.

What if I purchased something before Black Friday and it's now on sale?

We know it's never fun seeing something you've just purchased go on sale! Unfortunately, we're unable to offer price adjustments, refunds of the difference or store credits for items purchased before our Black Friday promotion.

All sale prices apply only during the promotional period.