Speedy Delivery
RETURNS:
To start your return process CLICK HERE
If you are not 100% happy with your Evergreen purchase send it back to us! It must fulfil the following criteria:
- Items to be returned within 30 days of purchase
- Items must be unworn, unwashed, in their original condition with tags attached (and makeup free)
- No returns on Earrings or Makeup (because thats icky)
- No returns on Clearance items or Discounted Items (excludes Multi Buy Deals)
FAULTY ITEMS:
In the unlikely event that you have received an item which has a manufacturing fault or is incorrect to the one you purchased, please contact us immediately and we will issue a full refund or exchange your item once it has been returned at no cost you. Faulty items will not be accepted after 30 days from receiving the item.
SHIPPING:
All orders are shipped via Australia Post
- Free Shipping on all orders over $100 Australia and NZ
- Standard Shipping $5.95
- Express Shipping $9.95
- New Zealand Shipping $17.95 - allow up to 7 - 10 working days from dispatch.
- Free Click and Collect - 3/22 Watt Rd Mornington
(Click & Collect hours are Wednesday - Friday 9am - 5pm. Sat 10am - 4pm)
Please allow up to 3 business days for your order to dispatch unless the item is a pre order in which case there is a note on your invoice advising an expected dispatch time. See current Aus Post shipping times here.
Once your order is placed if you need to make a change we can only do so 9am - 5pm Mon to Fri, within the first our of the order being placed. There is no guarantee we can make a change. Please email hello@evergreenclothing.com.au
If for any reason we cannot fulfil any or part of your order you will be refunded and the partial order will be sent.
* Sometimes SH*T goes wrong and it just might take a little longer. But we will always communicate with you and keep you in the loop.
** Discounts and discount codes are only applicable once per transaction. You cannot use a discount code in conjunction with any other offer.
