Shipping & Returns

 
 If you are not 100% happy with your evergreen purchase we will happily offer you an exchange or store credit within 14 days of purchase.
Items must be returned in the original condition- unworn, unwashed, with all original tags still attached.
In the unlikely event that you have received an item which has a manufacturing fault or is incorrect to the one you purchased, please contact us immediately and we will issue a full refund or exchange your item once it has been returned.
 
Please click here for our returns form.
SHIPPING 
All orders are shipped via Australia Post, Sendle or Couriers Please.
Free Shipping on all orders over $150
Standard Shipping on orders under $150 is $5.95 (Can take up to 5 working days)
Express Shipping on orders under $150 is $9.95 (Can take up to 2 working days)
You will receive a confirmation email with tracking number once your parcel has been sent.
If you have not received your package within 7 business days please contact us and we will look into it for you.
Pick up option is available from our Mornington store.
3 Hour Delivery: At shipping option select '3 Hour Passel Delivery' and your outfit will be at your door within 3 Hours through the service of one of our Registered Passers. (Note: only available for locations within 15 km radius of Mornington, VIC 3931)

Passel 3 Hour Delivery Logo